Teaching Dentists Precise Language
for Patient Satisfaction, Case Aceptance and Doctor Retention
Group and DSO Growth Through
Targeted Professional Development
Running a Group or DSO Isn't Easy.
Mediocre
Production
Unsatisfied
Patients
High Dentist
Turnover
A Major Problem:
DENTISTS ARE
WEAK COMMUNICATORS.
It’s not their fault.
They’ve never been taught.
Precision dental communication
changes everything.
Improved Production
Far better case acceptance.
Improved Dentist Retention
Dentists who are happy with their income and are satisfied in
their work are unlikely to leave.
Less Dependence
on Advertising
Dentists generate more
referrals and get more
outstanding reviews.
Less direct and
indirect damage from
angry patients.
Dentists know exactly how to prevent and manage problems.
The Nine Modules of Master Class
1
Gamechangers
Game changing communication hacks for all situations.
2
The Perfect First Meeting
Creating connection and coming to understand the patient the first time you meet him. This is the foundation of a productive dentist-patient relationship.
3
The Perfect Treatment Presentation
Instilling such deep understanding that most patients enthusiastically accept your recommendations.
4
Talking About Money
Taking the stress out of financial discussions and increasing case acceptance.
5
The "Insurance" Myth
Eliminating the obstacle of the "insurance maximum."
6
Inviting Referrals & Reviews
Becoming comfortable with asking for the referrals and reviews that are so critical for success.
7
Staying Out
of Trouble
"Informed consent on steroids." Learning how to avoid the stresses and problems created by upset patients.
8
Getting Out
of Trouble
Learning the Strategy of the Two Sorry's for defusing potentially destructive situations.
9
The Art of
Saying No
Providing ways of doing the right thing without getting patients upset.
Astera® Communications is Uniquely Positioned to Help
Groups and DSO’s.
Astera® Communications founder and president, Michael Slesnick has taught radically effective communication to hundreds of dentists and dental students.
He practiced for many years, was an assistant clinical professor at Boston University, and developed BU’s first communication training curriculum.
He was also the president of a multi-office practice and struggled with many of the same problems you do.
NEXT STEPS
Step #1
Watch the meet Michael video.
Step #2
Set up a time to speak with Michael.
Step # 3
If you believe that we can help you grow, let’s get started!
Dentists Who Are Elite
Communicators Drive Growth.
Dentists are the lifeblood of large groups and DSO’s and growth is only possible to the extent that dentists perform. And no dentist can perform at a high level without superior communication skills.