Angry patient? No problem, as long as you use the right words.

Never accept mediocrity. It will suck the fun out of being a dentist.

Using dental jargon is the fast track to poor case acceptance.

If you don't know where you're going, you'll never get there. Never forget your goals!

Helping patients to deeply understand their situation is essential. But you have a very big problem.

Unless your patient gets the big picture, forget case acceptance.

Emotions are real! Ignoring them hurts case acceptance and oral health.

The forgotten part of "informed consent on steroids"

Unless you invest in these ten minutes, you'll never have excellent case acceptance.