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Saving your.....!
Angry patient? No problem, as long as you use the right words.
Mar 26, 20212 min read
101 views


Watch That First Step!
Never accept mediocrity. It will suck the fun out of being a dentist.
Jan 29, 20211 min read
47 views


Speaking Greek
Using dental jargon is the fast track to poor case acceptance.
Jan 29, 20211 min read
29 views


No Map? Good Luck!
If you don't know where you're going, you'll never get there. Never forget your goals!
Jan 29, 20211 min read
26 views


You've Got It Backwards!
Helping patients to deeply understand their situation is essential. But you have a very big problem.
Jan 28, 20211 min read
76 views


The Avalanche
Unless your patient gets the big picture, forget case acceptance.
Jan 28, 20211 min read
72 views


Your Patient the Robot.
Emotions are real! Ignoring them hurts case acceptance and oral health.
Jan 27, 20212 min read
22 views


The Fine Print
The forgotten part of "informed consent on steroids"
Jan 27, 20212 min read
16 views


Mechanics, Plumbers, Dentists
Unless you invest in these ten minutes, you'll never have excellent case acceptance.
Jan 26, 20212 min read
69 views
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